Ordering & Delivery
Ordering is easy – simply add your desired items to your cart and follow the checkout process on our website at rubberonline.co.za. Secure payment options are available.
Yes, formal quotations can be provided upon request – especially for larger quantities or company purchases. For personal use, we recommend ordering online for faster turnaround.
Standard delivery is typically 3–5 working days, depending on your location. Should you require it sooner, please contact our sales team.
Overnight delivery can be arranged for certain locations at an extra charge. Please contact us before placing your order to check availability.
Unfortunately, we do not offer collections. All orders are dispatched from our third-party warehouse and delivered via courier to your specified address. However, special concessions can be made, subject to arrangements with our sales team.
Product Details & Specifications
You can view detailed product photos, descriptions, and specifications on our website. If you need more information, our team is available via chat or email. As we are an online platform, we do not have a showroom.
The system will not allow orders to exceed available stock levels. For bulk orders or special items, please contact us to verify availability.
Returns, Locations & Exports
Our administrative office is in Cape Town and is not open to the public. All products are stored in a third-party warehouse and delivered directly to customers via courier.
Yes, returns are accepted within 14 working days of delivery if the item is unused and in its original condition and packaging. Please be guided that all returns will be at your own expense. Please refer to our exchange & return policy for full details.
Matting
We unfortunately do not cut or customize any of our products to size, and only provide the sizes as seen on our website.
Unfortunately, we do not currently offer branding or printing on our mats.
Yes, we do. Please contact us with your dimensions and we’ll confirm if your desired product is available in a custom cut.
Overnight delivery can be arranged for certain locations at an extra charge. Please contact us before placing your order to check availability.
EVA Foam & Playmats
Yes, EVA foam tiles generally include edging pieces. Check the specific product page for more information.
EVA foam tiles are sold in a set of 4 tiles including 8 pieces of edging. 1 tile = 60x60cm. 1 set (4 tiles) = 1.45m2
Tatami mats are sold per piece. 1 Tile is 1m2 and includes 4 pieces of edging.
Sports and Gym Flooring
For general home gym use, 10–15mm is ideal. Heavier commercial gym equipment may require 20mm or thicker rubber flooring.
We unfortunately do not supply edging for the gym tiles currently. However, please feel free to contact our sales team for potential solutions.
All Sports & Gym Flooring is meant for indoor- and covered outdoor use only. For outdoor Gym Tiles we would advise our Playground Tiles as they are water permeable.
We do not recommend installing the tiles on uneven surfaces. For best results, we suggest consulting with a professional installer.
Silicone Hoses
We stock a range of silicone hoses in various sizes – we only supply the sizes displayed on our website. Please send us the required internal diameter and length, and we’ll check availability for you.
